Privacy Policy

Forge Roofing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website forge-roofing.com or contact us for roofing services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and mailing address
Phone number (including mobile phone numbers used for SMS communications)
Property address and details related to roofing service requests
Insurance and payment information as required for project completion
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and service requests
To schedule appointments and provide roofing services
To send SMS text messages related to your service, including appointment reminders, project updates, and service notifications — only where you have provided explicit opt-in consent
To send promotional and marketing SMS messages — only where you have provided explicit opt-in consent
To process payments and manage billing
To improve our website and services
To comply with applicable laws and regulations

3. SMS Communications and Opt-In Consent

If you provide your phone number through any form on our website or in person, you may be offered the opportunity to opt in to receive SMS text messages from Forge Roofing. By affirmatively checking an SMS opt-in checkbox, you consent to receive text messages from us.

We send two types of SMS messages:

Informational/Service Messages: Appointment confirmations, scheduling reminders, project status updates, and follow-up communications related to your service request.
Promotional/Marketing Messages: Special offers, seasonal promotions, and company news.

Message frequency varies. Msg & data rates may apply. You may opt out at any time by replying STOP to any message, or contact us at info@forge-roofing.com for assistance. Reply HELP for help.

Consent is not a condition of any purchase or service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., scheduling software, CRM platforms, texting providers such as JobNimbus)
Insurance companies and third parties involved in your roofing project, as required
Legal or regulatory authorities, if required by law

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Contact us with any privacy-related questions or concerns

7. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Forge Roofing

Email: info@forge-roofing.com

Website: forge-roofing.com

Privacy Policy

Forge Roofing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website forge-roofing.com or contact us for roofing services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and mailing address

Phone number (including mobile phone numbers used for SMS communications)

Property address and details related to roofing service requests

Insurance and payment information as required for project completion

Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and service requests

To schedule appointments and provide roofing services

To send SMS text messages related to your service, including appointment reminders, project updates, and service notifications — only where you have provided explicit opt-in consent

To send promotional and marketing SMS messages — only where you have provided explicit opt-in consent

To process payments and manage billing

To improve our website and services

To comply with applicable laws and regulations

3. SMS Communications and Opt-In Consent

If you provide your phone number through any form on our website or in person, you may be offered the opportunity to opt in to receive SMS text messages from Forge Roofing. By affirmatively checking an SMS opt-in checkbox, you consent to receive text messages from us.

We send two types of SMS messages:

Informational/Service Messages: Appointment confirmations, scheduling reminders, project status updates, and follow-up communications related to your service request.

Promotional/Marketing Messages: Special offers, seasonal promotions, and company news.

Message frequency varies. Msg & data rates may apply. You may opt out at any time by replying STOP to any message, or contact us at info@forge-roofing.com for assistance. Reply HELP for help.

Consent is not a condition of any purchase or service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., scheduling software, CRM platforms, texting providers such as JobNimbus)

Insurance companies and third parties involved in your roofing project, as required

Legal or regulatory authorities, if required by law

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Opt out of SMS communications at any time by replying STOP

Contact us with any privacy-related questions or concerns

7. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Forge Roofing

Email: info@forge-roofing.com

Website: forge-roofing.com